Frequently Asked Questions

What is the difference between Steel, Gold, and NDP Cables?

We like to respectively think of these as the “best, bester, and bestest” possible series of instrument cable we can manufacture. The Steel series make for a lightweight, flexible, and portable experience that can endure the rugged environment of live performances with your budget taken into consideration. The elegant Gold series feature a thicker wire diameter that decreases capacitance between conductors (for more high-end transparency), making it a perfect fit for recording applications that don’t allow for the slightest of interruptions. And lastly, our extravagant NDP series consist of shiny wide-diameter silver plated conductors (for most high-end transparency) that both look and sound like nothing else ever used on a cable.

What is the difference between nickel and gold connectors?

If a connection is established, the sonic difference can’t be possibly perceived by the human ear. However, chemically speaking, gold has a very high standard reduction potential. This means that there are less substances in nature that will corrode Gold than ones that can corrode Nickel (hence the value of gold). Other than monetary, the difference between nickel plated copper and gold plated copper is rather cosmetic and to a very small degree, qualitative.

What is the difference between regular connectors and silent connectors?

Our silent connectors use a unique 360º precision sliding helical spring contact design to quietly and accurately switch the signal circuit safely to ground during instrument changes under load. In other words, your guitar makes a sound when it is plugged, and it mutes when unplugged. This simple blue switch avoids annoying thumps, pops and squeals when unplugging your instrument. Also, this feature found only in our silent connectors self-cleans every time the plug is connected, preventing excessive build ups of oxidization and contamination. All it takes to trigger the switch is to completely plug the connector on any mono ¼” jack.

Can I use a guitar cable for my amp to speaker cabinet?

No. In theory, the purpose of an amp-cab (speaker) cable is to deliver a signal in the quickest and most energy efficient way possible from your amplifier to the cabinet, and for this, an unshielded, thick low-resistance speaker cable is necessary. On the contrary, a high-impedance, shielded instrument cable protects and controls the sound coming from your instrument to prevent RF interference, overloads, and just any risk of noise.

Why do you use PET sleeving on all of your cables?

We harness all of our cables with a braid of Polyethylene Terephthalate (PET) sleeving in order to reinforce them in areas such as tensile strength, chemical degradation, UV radiation, and abrasion resistance. This finish allows for color customization, grip, and is 100% tangle-free.

What is capacitance and why does it matter?

Capacitance –n. The physical ability for a body or system to store an electric charge.

Even in a device as simple as an audio cable, there is a tiny chance for a sound signal to be retained between conductors. The amount of this signal retention directly correlates to the "tone" of a cable.

I’ve heard all cables are low capacitance. Why should I buy a more expensive cable?

In the trillionth scale of one farad (ability to store 1 volt), our cables show between 28 to 47 picofarads per foot, making capacitance almost negligible. Other premium instrument cables measure roughly up to 60 picofarads (pF) per foot, which is still a very small number, but amounts to a total 1,200 pF for a mere 20ft cable.

Why are your cables different thicknesses?

Determined by the series of cable you choose, different traits arise with varying: thickness, material, flexibility, capacitance, tensile strength, aesthetics, etc.

Why is 21ft. the longest you make your cables?

Because of their relatively high electrical impedance, instrument cables can only transfer signals efficiently up to certain longitudes before becoming restrictive. At somewhere between 25-30ft (7-9m) a cable begins to impede a signal to a detrimental level, as opposed to successfully delivering it. Our conveniently sized cables go as far as 21ft (6½m) to suit the needs of most rooms, stages, and performance set-ups without compromising your sound.

Other companies make instrument specific cables. Why don’t you?

These instrument specific cables are typically just differences in capacitance. The bass cables appear thicker for "big bass" signals. These are all just clever marketing tactics by our competitors.

Are your connectors molded plastic?

No. Unlike cheap, mass-produced wires, our connectors are very well-fabricated metal body broadcast grade connector casings with thermoplastic caps. This allows us to supervise and replace components for warranty purposes.

My cable is broken. What do I do?

Buy Pietronix®! If something happens to it, reach out to with proof of purchase and we will be happy to promptly fix or replace it. See lifetime warranty terms and conditions for details.